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Integrity

Licensing & Regulation

PKR Technologies Limited is the software developer that powers PKR and is the only online poker software developer anywhere to be licensed by the UK Government. To view our UK Remote Operating License, please click here.

PKR is licensed and regulated by The Alderney Gambling Control Commission (AGCC).

Established in May 2000, The AGCC is an independent and non-political body that regulates e-gambling on behalf of the States of Alderney. The Commission ensures that its regulatory and supervisory approach meet the very highest of international standards.

It is a requirement of the Alderney Gambling Control Commission that an independent testing house evaluates a licensee's RNG, operating procedures, systems architecture, technical infrastructure, site security and the veracity of the games themselves. PKR Ltd has been evaluated by Gaming Associates, an Australian based testing company and we have met their requirements. Copies of the Evaluation Certificates can be found here and here

To view a copy of our Gaming License please click here

To find out more about the licensing jurisdiction of Alderney, please visit www.gamblingcontrol.org.

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Underage gambling

To play at PKR you must be aged 18 or over.

We take the issue of underage gambling very seriously and have taken the following steps to prevent underage access to the PKR site...
  • Internet Content Rating Association (ICRA) filtering, which allows parents to block access to gambling sites such as www.pkr.com. To find out more, please visit www.icra.org.
  • All players depositing with Solo or Visa Electron cards are required to provide documentary evidence that they are aged 18 or over.
  • We also work with a number of external organizations to conduct random age verification checks.
  • We take all possible steps to ensure that minors are not exposed to our marketing and advertising.
All of these steps are in line with the Remote Gaming Association’s Social Responsibility Code. We would also advise that you take all possible precautions to help prevent minors from using your PKR account without your knowledge, including (a) the use of web filtering tools; (b) avoiding sharing sensitive bank or credit card details with minors; (c) disabling of the automatic login tool; and (d) the creation of separate profiles on your computer.

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Game fairness

Zero-tolerance on collusion

PKR has zero-tolerance for players who attempt to cheat. Collusion happens when players share information about their cards in order to gain an unfair advantage over other players. We take this issue very seriously, as part of our strong commitment to absolute fairness and for the protection of our players. We can detect suspicious activity both in real time and over an extended period, through a combination of automated tools and manual review of our logs. Although we will always adopt an 'innocent until proven otherwise' policy, every case will be investigated thoroughly and, depending on the seriousness of the findings, players may be asked to provide valid explanations for their activity or even be removed from our site. In our efforts to maintain the integrity of the game, even the appearance of impropriety will sometimes warrant an investigation from us.

Your feedback can help us

In addition to our anti-collusion procedures, we rely on feedback from our players. If you observe any suspicious behavior or think that you have been a victim of collusion, do not hesitate to contact us. Report it by email to security@pkr.com in complete confidence. We maintain a history of every hand and can easily review game-play to address your concerns. Please include a brief description of the situation and include hand numbers whenever possible. You will remain anonymous and we will investigate all player reports.

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Account security

PKR’s payment processing center uses the highest levels of SSL data encryption to ensure the security and privacy of your data.

We keep your personal and transactional data secure at all times and never share or sell your data to third parties, except in accordance with our privacy policy.

Access to your account is controlled and can only be achieved by using your unique username and password. Each player is strictly limited to one account. We perform random identity and security checks to maintain the integrity of the system.

All queries or questions regarding security at PKR can be directed to our customer services teams at support@pkr.com.

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Data protection and privacy

PKR ensure that your data is handled confidentially, and we are committed to respecting your privacy. A full privacy policy is available to let you know what information we collect, why we collect it and what we use the data for.

Click here to see PKR’s Privacy policy.

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Random Number Generator (RNG)

At PKR.com we consider the fairness of our site and the games we offer to be of utmost importance. We have invested a considerable amount of time and effort to ensure that the shuffling algorithm is completely random and unpredictable.

The Shuffling Algorithm

For each hand of poker, we shuffle the entire deck before any cards are dealt. This is achieved as follows:

We create an array with each of the 52 cards in order (2c, 2d, 2h, 2s, 3c... ... Ah, As). We then use the RNG to assign 32-bit random numbers (from 0 to 4,294,967,295) to each card. We then sort the array in increasing order using the number assigned to each card, generating a random permutation of the order of cards in the deck.

It is possible for more than one card to be assigned the same number, although this happens less than one time in a million. In this case, we simply throw away the deck and start again.

The poker logic then deals cards from this array, starting from the first card, as required by the poker logic (eg 2 cards to each player one at a time for hold’em, 3 for the flop, the turn and river cards – we don’t burn cards as there’s no chance of a user accidentally seeing an un-dealt card, and it makes no difference to the randomness of the shuffle).

The Random Number Generator

We use the Mersenne Twister(MT) algorithm to generate random numbers. This algorithm is detailed on the web site of its creators, here.

We use this algorithm to generate our random numbers. MT is extremely fast, has statistically proven very random output (including passing the “Die Hard” test), a period of 2^19937 (approximately 10^6000), and can be seeded by a 19968 bit key.

Seeding the RNG

The RNG is regularly seeded using Microsoft’s Windows Cryptographic API. This service provides random numbers using the entropy naturally present in the physical server machines.

Independent Certification

The PKR RNG is regulary certified by an independent third party called Gaming Associates who are based in Australia. They are one of the Alderney Gambling Control Commission's accredited testing houses. Our monthly certificates are available in PDF format.



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