PKR rewards...true or false?

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draccusfly
16
Tue, 27 Oct 2009 18:01
11 (who?)
Agree (0), Disagree (0), Funny (0), Educational (0), Interesting (0)
#1

Posted: Tue, 27 Oct 2009 18:01 by draccusfly

Having been an avid PKR player for coming on for 3 years I recently decided to use some points in the PKR shop.. This was 50 days ago now and still no book, I know it's technically a freebie but surely if you promise something then you should deliver?

I am somewhat disapointed with this "service" and after contacting support on 4 separate occasions still have no answers........

Has anyone ever recieved goods from the PKR shop?

#2
NexusWR 2914 posts Blue Marlin

Posted: Tue, 27 Oct 2009 18:13 by NexusWR

Edited: Tue, 27 Oct 2009 18:16 by NexusWR

I'm sorry, are you incinuating that PKR has an illusion of a shop? You're suggesting that just because you haven't recieved an item that everyone is gettting shafted? For your information I have recieved a couple of things, including a free travel chipset given away by PKR themselves. I also know people personally who have recieved much larger items, like the electronics and football memorabilia. To suggest they don't deliver anything is slanderous, can you not see that?

Don't forget there has been a postal strike in the UK (and they are not like clockwork at their best, either) Have some patience, correspond with customer service (what makes you think they won't do everything in their power to help you?) and come back with your tail firmly between your legs and say sorry when your item shows up.

[edit] oh and it's not 'technically a freebie' it's a form of rakeback, that most sites offer. You're lucky PKR is so competitive in this area, go join another site and see how good their rakeback is...
#3
Modge 5009 posts Moray Eel

Posted: Tue, 27 Oct 2009 18:41 by Modge

Funny, I bought some tickets and got them instantly happy

M.
#4

Posted: Tue, 27 Oct 2009 22:26 by draccusfly

Edited: Tue, 27 Oct 2009 22:26 by draccusfly

Thanks for the feedback NexusWR. It was meant to be somewhat tongue in cheek to elicit a response to the positive or negative.
I am surprised by the overtly defensive nature of your reply to what was merely a genuine question.
In response though....

1. The postal strike hasn't been going on for that long, just the talk of it has. In addition PKR have not even said it has been dispatched.

2. I have spoken to customer service on 4 occasions who have been less than helpful, albeit very pleasantly.

3. I have not said that they don't deliver i just felt that the time it has taken to deliver or even confirm postage is unacceptable.

4. I don't really play PKR for the points, rewards or even to win loads of money, though that would be nice, i play for fun. So i won't be moving but neither will I be coming back with my tail between my legs even if it turns up tomorrow.

Regards
Drac
#5
PKR_Danski 5236 posts Moray Eel Administrator Team PKR Pro

Posted: Wed, 28 Oct 2009 13:13 by PKR_Danski

draccusfly, I have passed your query onto the shop team, who'll look into it for you and get back to you once they know more. Apologies for the delay - shop items can occasionally take up to 14 days to arrive, though I suspect at the moment there may be some delays.
#6
xScampx 6833 posts Bull Shark

Posted: Wed, 28 Oct 2009 15:44 by xScampx

So Dra ..... you're book is only 36 days late wink

Nice to see you again... been along time since we had a game.
#7

Posted: Wed, 28 Oct 2009 17:02 by draccusfly

Ty PKR_Danski, hopefully I will get it soon.

Hey xScampx, I might have known you'd have something to say ;-).....Good to see you too.

I've been demoted to the $1 tables...My new BR philosophy is to only buy-in for 1/20th of my BR. I have taken a bit of a hit of late and finding it difficult to claw back up for any real length of time other than a day happy

I am hoping the book will help, just hope it's not too late...

I'll look out for you on the tables......
#8
xScampx 6833 posts Bull Shark

Posted: Wed, 28 Oct 2009 17:10 by xScampx

Nothing wrong with the 1 buck tables Dra as long as your having fun that's all that matters....

Hope to see you soon Dra - Take care wink

Ps Hope you enjoy the book wink
#9
catweasil 2101 posts Blue Marlin

Posted: Wed, 04 Nov 2009 21:26 by catweasil

ive ordered a few items from the shop. all arrived in a short time.

pkr shop gets a big thumbs up from me happy
#10
jaywhat 9740 posts Great White

Posted: Wed, 04 Nov 2009 22:34 by jaywhat

/thumbs up from me too!

3 days the last stuff!! toungeout
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