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Good Afternoon Its Abdul From BT Calling

7 posts 04 Nov 2009 20:59

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Would you believe it,Moved into my new place 2 days ago..Had Broadband and Phoneline all setup to be activated yesterday and what happens?

No Phoneline connection
So after 3 different calls to BT and 3 different people telling me

"The account hasnt been activated but everything is running on time"

"Oh no i am afraid there is an error on the Broadband line but the status hasnt been updated"

"Im not sure what they are talking about sir? we have no faults showing up and all will be active by midnight"

So i eventually get through toAbdul from BT who tells me
"Yes sir i believe there is a fault with your Phone line"

(Why the f*** couldnt they test this line out prior to yesterday to ensure it was ok?)

Anyway should be back 2mo fingers crossed

Rant over

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2458 posts

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Posted: 04-Nov-2009 21:13 by xScampx

And now ya have to go through the same process changing your address on PKR

1834 posts

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Posted: 04-Nov-2009 22:52 by dj2milli

ive changed mine 3 times scamp-very easy process

5533 posts

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Posted: 05-Nov-2009 00:17 by whiskymac

Moved offices 2 weeks ago. Advised BT 6 weeks beforehand so they could divert numbers, collect equipment etc. All arranged no probs. Checked arrangements 3 days before the move - no record of it. Re-arranged everything. Moved. No divert, no collection. Eventually get the divert on 5 days later after about 17 calls and emails. To say are useless is the understatement of the century. The equipment is in my garage lol.

614 posts

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Posted: 05-Nov-2009 15:01 by ExpensiveTASTE

And now ya have to go through the same process changing your address on PKR

xScampx, 04/11/2009

All in good time

614 posts

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Posted: 05-Nov-2009 15:01 by ExpensiveTASTE

Oh and its fixed now

153 posts

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Posted: 07-Nov-2009 22:49 by MRBUSTOP

BT ARE A BUNCH OF FUCKING DONKEYS, i got it in on the 2nd of september and it worked on the 24th of october after i said you can stick your bill and contract up you fucking arse and rot in hell because that will be when you get a single penny out of me, in 24 hours it worked mmmmmmmmmmmm,any way good luck M8

246 posts

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Posted: 08-Nov-2009 13:25 by 1potato2

And the moral of this story is...................?

BT are as much use a johnny machine in the vatican. For a more reliable connection, higher speed and better customer service all round there is only one solution.

Carrier pidgeons!