Connection Issues Weds 2pm GMT

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Posted: 04-Nov-2009 13:55 by larssund

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Posted: 04-Nov-2009 13:58 by FallenMe

my mtt... /cry

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Posted: 04-Nov-2009 13:59 by Cacocciola

why so often ??? !!!! :-(

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Posted: 04-Nov-2009 14:00 by lackyluc

my $200gtd???????And my $2.30 buy-in

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Posted: 04-Nov-2009 14:01 by ivak87

OMG, this is happening too often! Come on PKR, you can do better! I bet, you are prepaired for big amount of players. Why is it happening too often?

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Posted: 04-Nov-2009 14:02 by tehnut

did they all close.... as i have logged back in but the mtt table which i was on has now gone.

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Posted: 04-Nov-2009 14:04 by larssund

Ahhh....games in running look like they have been cancelled. Will have to see what CS say.

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Posted: 04-Nov-2009 14:05 by ivak87

Some of them were still active! I don't how, but saw some S&G in final stage with one guy disconnected...

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Posted: 04-Nov-2009 14:05 by SpecialDuck

Amazing... Break thru, far below avarage, but 1 before the bubble. I was 99% going to make it, and now I will probably be robbed from my money :/

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Posted: 04-Nov-2009 14:07 by Cacocciola

lol

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Posted: 04-Nov-2009 14:07 by larssund

From T&C's

4.5 In the event of hardware or software malfunctioning that prevents a game in play from being continued or completed, all pay and play will be void and any bets return to user account.

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Posted: 04-Nov-2009 14:08 by Tigerrr

Yo Duckie, nobody is robbing your money.
Every player who got disconnected from the table will get an email soon. You'll get a refund.

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Posted: 04-Nov-2009 14:11 by SupernovaElite

Yo Duckie, nobody is robbing your money.
Every player who got disconnected from the table will get an email soon. You'll get a refund.

Tigerrr, 04/11/2009

Good to hear. So all 110 people can get of the 24h chatservice now Is it safe to start a game now?

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Posted: 04-Nov-2009 14:19 by ray350

So what happens in regards to the double thru's then?
Grrr, 6 left and magic the tables gone.

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Posted: 04-Nov-2009 20:49 by Sinistar

From T&C's

4.5 In the event of hardware or software malfunctioning that prevents a game in play from being continued or completed, all pay and play will be void and any bets return to user account.

larssund, 04/11/2009

That's for ring games. The Tournament Cancellation Policy can be found in the House Rules: http://www.pkr.com/en/about-pkr/house-rules/