Responsible gambling

PKR is committed to responsible gaming, and we do everything in our power to prevent compulsive gameplay and underage access of our poker room.

Gambling is a form of entertainment, and should never place a burden on your life either financially or emotionally. Borrowing money to play, spending above your budget or using money allocated for other purposes is not only unwise but can lead to significant problems for you and others around you. We want you to enjoy PKR, so bet responsibly and have fun!

Do you have a gambling problem?

PKR is certified by GamCare as adhering to their strict codes of conduct. It is PKR 's hope that players manage their gambling expenditure in way that ensures both their enjoyment and safety.

GamCare provides the following list of questions to help those who think they, (or someone they care about) may have a gambling problem identify it early so they can seek help.

1. Have others ever criticized your gambling?

2. Have you ever lied to cover up the amount of money or time you have spent gambling?

3. Do arguments, frustrations or disappointments make you want to gamble?

4. Do you gamble alone for long periods?

5. Do you stay away from work, college or school to gamble?

6. Do you gamble to escape from a boring or unhappy life?

7. Are you reluctant to spend 'gambling money' on anything else?

8. Have you lost interest in your family, friends or pastimes due to gambling?

9. After losing, do you feel you must try and win back your losses as soon as possible?

10. When gambling and you run out of money, do you feel lost and in despair, and need to gamble again as soon as possible?

11. Do you gamble until your last penny is gone?

12. Have you lied, stolen or borrowed just to get money to gamble or to pay gambling debts?

13. Do you feel depressed or even suicidal because of your gambling?

Getting assistance
There are many organizations that can provide support and assistance to people who develop a problem with gambling, and we recommend that players contact a self-help organization for additional help.

The following websites offer advice and guidance. Each one contains help line numbers and an email address that you may contact if you would like confidential advice and support...

Managing your playing

For players who enjoy gambling frequently, it is not uncommon to spend over their budgets some of the time. We advise that specific budget plans be made to ensure your gambling expenditure is affordable.

Sometimes people deny the extent of their own problems and seek help only in crisis. Ask yourself honestly. And if you think you might have a problem set yourself the goal of stopping gambling for two weeks or a month as a test. If you are unable to achieve this, you could have a problem and might benefit from discussing your situation with a counsellor

Limiting your personal expenditure

PKR provides tools to help you control your gaming. You can establish limits on the amount you deposit over a given period, be it daily, weekly or monthly. Requests to tighten your limits will take effect immediately, whereas requests to loosen those limits must wait for a one-day cooling off period before taking effect. To set limits on your deposits, contact Customer Services.

Self exclusion

If you believe you have a gambling problem or just wish to take an enforced break from gaming, PKR gives you the power to permanently exclude yourself from playing at PKR. If you choose to exclude yourself permanently, you will be barred from playing games at PKR forever. All you need to do is contact our customer services team.

If you decide that you have got control of your gambling and wish to reopen your PKR Account, your request will not be reviewed until a minimum of six months after your request for closure. Even then your account may not be reopened unless you prove you have taken adequate steps to control your gaming.

If you would like to prevent access to other gaming, wagering or gambling facilities on the Internet please visit Gamblock™ blocks access to Internet gambling sites on the World Wide Web. It can help problem gamblers avoid the dangers of unrestricted gambling.

Preventing underage gambling

You must be at least 18 years old to play at PKR. We undertake checks to ensure that no person under legal age has access to our live gaming facilities. Provision of inaccurate or dishonest information about a player's age will result in forfeiture of any winnings and may result in civil and/or criminal prosecution.

In order to protect minors from accessing the site we recommend that responsible players install Internet filtering software on their computers. This provides the ability to control content displayed, block websites and set up passwords to prevent PKR being available to underage players. There are a number of Internet filtering software choices available. The following are links to recognized solution providers as recommended by Internet Filter Review:

CYBERsitter 9.0

Net Nanny 5.1

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